This listing was posted on Tip Top Job.
Call Center Representative
Location:
the woodlands
Description:
Call Center RepresentativeWere on the lookout for a Call Center Representative to be the primary link between our company and our current and potential customers. Were looking for someone who can tackle customer issues, complaints, and inquiries head on :all while keeping customer satisfaction at the forefront of their decision:making and communication. Responsibilities: - Manage large amounts of inbound and outbound calls with efficiency and courtesy - Follow conversation prompts and scripts when handling different topics - Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by going the extra mile when you can Requirements: - Previous experience in a customer support role - Proven track record of over:achievement on quotas - Strong phone and verbal communication skills, plus active listening skills - Comfortability with CRM systems and best practices - Empathetic customer focus, flexibility to manage many different personality types - Ability to multi:task, set priorities, and manage time effectively - High school degree
Posted:
May 8 on Tip Top Job
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More About this Listing: Call Center Representative
Call Center Representative is a Customer Service Call Center Representative Job located in United States. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.
Call Center Representative is a Customer Service Call Center Representative Job located in United States. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.