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Remote Call Center Representative
Location:
Ottawa
Description:
Founded in 2000, Altene Marketing & Consulting Inc. is a leading market research and certified management consulting firm that helps businesses, governments, and non-profit organizations solve their most challenging problems related to growth, organization and operations. Right now, we're recruiting Remote Call Center Representative in a role that offers great work life balance, working from home and an engaging onboarding experience. You will be working for a high-end, well-known firm that provides its employees with excellent career progression opportunities from day one. Call Handler: Individual Requirements Previous call centre experience (12 months minimum) The ability to work alone and as part of a larger team The ability to work under pressure The skills to manage demanding situations with complete professionalism You must be free from CCJs/Adverse credit The ability to demonstrate empathy and still achieve targets Call Handler: Role & Responsibilities Managing inbound calls regarding customer accounts, with the ability to build a strong rapport with customers Creating manageable & affordable payment plans with customers Updating customer profiles with change of circumstance details Following company process at all times Addressing any missed/overdue payments on customer accounts Identifying potentially vulnerable customers and handling their case accordingly Salary Information Basc Starting Salary 63,000 with potential to increase to 67,000 based on preformance. Call Handler: Employee Benefits Generous starting salary Incremental pay rise - based on performance Competitive bonus structure Monday-Friday (No weekends required) Generous annual leave entitlement No bank holiday working Progression plans from day one 6-8 weeks training plan to ensure you are the best of the best in all situations Regular social events including Birthday meals out Medi-cash scheme If you are looking for an exciting new role that offers a stable career path, with progressive. Visit ListedBuy for more information.
Company:
Altene Marketing & Consulting
Posted:
January 19 on ListedBuy
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More About this Listing: Remote Call Center Representative
Remote Call Center Representative is a Customer Service Call Center Representative Job at Altene Marketing & Consulting located in United States. Find other listings like Remote Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.
Remote Call Center Representative is a Customer Service Call Center Representative Job at Altene Marketing & Consulting located in United States. Find other listings like Remote Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.